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National Account Executive-National Accts, OH, IN, MI, NE, KS, I
Category: Insurance
  • Your pay will be discussed at your interview

Job code: lhw-e0-90636611

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  3 Views, 0 Applications  
National Account Executive-National Accts, OH, IN, MI, NE, KS, I

**What will I be doing?**

+ The core responsibilities for the National Account Manager position are to manage, maintain, and grow a book of business.
+ Develop and execute on book of business plans for meeting annual National Account goals for persistency, profitability, rate renewal actions, and referrals.
+ Active participation at pre-sale meetings and finalist presentations to communicate the National Account Management philosophy and introduce the National Account Service Rep for administrative processes.
+ Identify and develop credible referral opportunities. Partner with Sales Reps by providing producer/customer data and insight to improve sales success rate.
+ Effectively manages, in conjunction with the implementation team, the on-boarding of new sold cases and additional lines of coverage sold to existing accounts.
+ National Account Managers will oversee the following:

+ Ensures timely and effective meetings with client/producer to obtain all necessary information and requirements for complete and accurate sold case installation.
+ Sets appropriate expectations with clients and producers with a focus on contract provisions and any potential exceptions.
+ Works with the National Account Service Rep to effectively communicate guidelines and expectations for Account Administration.
+ Ensures coordination of internal business partners in order to deliver on their clients needs.

+ Effective Customer Service Administration and Issue Resolution: All National Account Managers will partner with their National Account service Rep in oversight of the following:- Service requests- Issue Resolution- Contract changes- Administrative questions
+ Routine Customer/Producer Interface:

+ Effectively plans for and schedules quarterly client meetings with a specific pro-active agenda.
+ Promotes Valued Added services and new CIGNA initiatives.
+ Ensures contract features and benefits meet clients ongoing needs and will make recommendations for change where appropriate.
+ Keeps abreast of clients changing benefits/HR needs/corporate landscape.
+ Identifies and coordinates annual enrollment activity and communication requirements.
+ Actively supports book of business growth objectives by identifying and pursuing opportunities for new and/or increased lines of coverage in conjunction with the appropriate Sales Rep.
+ Partners with Sales rep to educate and develop relationships with producers and their staff.

+ Effective Renewal Coordination, Evaluation, and Presentation:

+ Coordinates renewal requirements for assigned cases working in conjunction with the Sales Rep and other internal disciplines including underwriting and claims with the objective of ensuring a successful renewal process and outcome.
+ Utilizes trends and analysis to develop a consultative product review along with an insightful financial analysis.
+ Proactive partnership with underwriting to identify cases with rate guarantee extension potential 12 months prior to renewal.
+ Understand and embrace the National Account Experience with constant input on its evolution.
+ Primary focus on persistency results and an innate understanding of how these results affect CIGNA's bottom line.
+ Detailed post mortems for any cancelled cases.


**What do I need to have?**

+ 4 year college degree required or equivalency.
+ Minimum 2 years of Account Management or Underwriting experience
+ Group Life Health Sales License required.
+ Has working knowledge of the market segment, industry, CGI products and services, and primary Medical-Disability connectivity.
+ Financial/Underwriting acumen, technical knowledge and analytical skills with effective presentation capabilities.
+ Knowledge of competitor's group insurance products, provisions, and overall philosophy with the ability to leverage our competencies to further support profitability and sales objectives.
+ Ability to travel up to 50%.

**Primary Location:** Ohio-Ohio

**Other Locations:** United States-Nebraska, United States-Illinois, United States-Michigan, United States-Kansas, United States-Indiana

**Work Locations:**

**Job:** Sales-Direct Sales/Acct Mgmt

**Schedule:** Regular

**Shift:** Standard

**Employee Status:** Individual Contributor

**Job Type:** Full-time

**Job Level:** Day Job

**Travel:** Yes, 50 % of the Time

**Job Posting:** Jun 5, 2018, 5:44:48 PM

Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. Need an accommodation? Email:

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